The My Book drive’s built-in 256-bit AES hardware encryption with WD Security™ tools helps keep. USB 3.0 / USB 2.0. WD Community; Downloads; Knowledge. Western Digital latest hard drive. You can of course download recent drivers. Which are essential for proper operation of your Western Digital hard drive. Sounds like either the driver isn't recognised or it requires updated drivers or it's using an incorrect driver, under device management right click on the WD drive & open properties, under drivers click update driver & then automatically search for an updated driver, if this doesn't find on or says it's upto date, rerun it again but this time choose to manually search & show compatible drivers, then choose to install the driver & once installed restart the computer with the drive connected & it should appear. I had the same problem with a new 6Tb Seagate drive even though I already had a 4Tb drive from the same company working well. Virginia - Time Lady. Hey there NBLCAMUY, I would first suggest to try the drive on other ports with other USB cables and possibly test it on other systems. If the drive gets recognized properly do run a diagnostic check and see the condition of the drive and see if it's the one causing the problem or there are other issues. I would suggest to use WD Data Lifeguard Diagnostic and see if the drive passes both the quick and the extended tests. Here's a link to the tool: I might be a good time to create a backup of the data inside the drive if you get it recognized. WD 2 TB My Book NOT Recognized by Norton or by File Explorer, but shows up in Device Manager. Also, when plugged in at boot up, it stops/freezes computer from completing. When it freezes, I unplug it and reboot. Successful startup w/o it plugged in. Once system operational and plugged in, it appears in Device Manager. Steps taken to try find it: 1. Uninstalled Device, unplugged it, then rebooted and replugged in. Confirmed drivers were up to date via device manager 3. Plugged into 2nd USB port, No success 4. Checked Windows Defender. Nothing appears to block it there. Checked Norton. Nothing appears to block access there. Started after Win10 update. Steps missed? WD Drive Utilities lets you configure, manage and diagnose your Western Digital external drives. The interface is simple to use. You can scan for errors as well as check for increases in temperature, noise or read and write errors which can all be signs of a failing hard drive. Be sure to back up your drive first. Some of the included tools could wipe your entire drive. Western Digital supported products include My Book, My Book, My Book for Mac, My Book Pro, My Book Duo, WD easystore Desktop, My Passport SSD, My Passport, My Passport Ultra (WD Backup), My Passport Ultra Metal, My Passport for Mac, WD easystore Portable, My Passport for Mac, My Passport Air Version History for WD Drive Utilities. Download the latest version of WD My Passport 0730 USB Device drivers according to your computer's operating system. All downloads available on this website have been scanned by the latest anti-virus software and are guaranteed to be virus and malware-free. DriverGuide maintains an extensive archive of Windows drivers available for free download. We employ a team from around the world. They add hundreds of new drivers to our site every day. Browse the list below to find the driver that meets your needs.
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January 2019
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